Export Standard
Operating Procedures
Contents
Monday – Friday 8:00 – 5:00 PM
Weekends and Evening available for Express
Shipments.
Information
required for Air & Ocean shipments:
1. Commodity
Description
2.
Origin/Destination
3. Shipment
Size: - Pieces, Weight & Dimensions (L x W x H)
4. Freight
Charges: - Prepaid or Collect
5. Method of
payment: - Letter of Credit,
Sight Draft, or Open Acct.
6. Terms Of
Payment - Incoterm, ie: CIP, CPT, DAP, EXW
7. Insurance
Required: - Value of Product
8. Service
Required: - Air - Express, Standard, or Deferred.
- Ocean - LCL or FCL
9. Type of
Quote: - Actual shipment
- Quote to customer
10. Approximate
shipping date
Quotation
Response Times
Standard Quote Response Times:
·
*Air
Export*:
CIP
Air Freight Quotations 3 Hours
DDU
or DDP Air Freight Quotations 3-24 Hours
·
*Ocean*
CIF
LCL Quotations 4 Hours
CIF
FCL Quotations 4 - 48 Hours
DAP
and DDP Ocean Quotations 24-48 Hours
·
*Import*
Import
Air and Ocean 4-48 hours
Ocean:
"Estimates are subject to carrier price changes at any
time. Estimates expire after 30 days. GRI\'s or Surcharges may be imposed by
the carriers without notice. Shippers are responsible for properly loading,
blocking, bracing. Maximum loads permitted are subject to local / state laws
and carrier limits. A load in excess of
these limits in total or per axle may be rejected and subject to additional
charges or fines."
Air Freight:
Estimate expires after 30 days. All rates subject to change without notice.
Shipment subject to Equipment and space availability. Fuel, Security rates,
Currency rate, custom exam fees, THC and Duties at the time of booking will
apply. Shipper responsible for loading, blocking, bracing, weight limits.
Additional courier/messenger fees may apply.
Air
Export - 4 Hour Notification Window
Ocean Export –
LCL
– 4 Hour Notification window for Pickup
FCL
- 1 Week Notification
1)
(Pcs / Weight / Dimensions) or Ocean Container size
(Specify OD if Open Tops) and number of containers
2)
Your reference / consignee reference number
3)
Pick up date / Loading Time.
4)
Pick up Open and Close times
5)
Pick up Address
6)
Destination (Port or Door Address) depending on Incoterm
7)
Service Required:
i)
Air : Requested Arrival
Date - BDG offers 3 service levels to
meet your needs: Express, Standard, Deferred
ii)
Ocean: Requested Arrival Date
8)
Proposal Number (if any)
9)
Ocean ONLY : BDG will prepare an Inland B/L with all
sailing details and pickup address.
i)
FCL Shipments – Return the inland B/L back to BDG with the
Seal Number & Container number Total Pcs and Gross Weight.
ii)
LCL Shipments - This inland form does not need to be E-Mailed
back.
10)
Commodity -
i)
Air Freight - Hazardous Information must be provided at the
time booking.
ii)
Ocean Freight-Hazardous Declaration or MSDS - MUST BE
PROVIDED PRIOR TO CARGO PICK UP.
11)
Terms of Sale: Prepaid or Collect. Incoterm being used. L/C, Sight Draft, Open Account
1.
Air Freight and Sea Freight – 4 Hour Notification
2.
BDG requires a 4 business Hour booking window with the
carrier. If you have a shipment that needs to be booked the same day you should
contact us no later than 11:30 that day.
We will then have the time to book the shipment with the carrier. Also note
that most carriers hours are 09:00 to 17:30 M-F. Airline Warehouse operations
are longer and do cover weekends.
- Security Form
– (Necessary for Unknown Shippers Only / Known Shippers do not need to
provide the form.)
-
Known
Shipper – Freight can be moved via passenger or cargo aircraft. Passenger
aircraft typically have a lower price per kilo.
-
Unknown
Shipper - Freight will be moved as deferred and as per TSA requirements.
1. Commercial Invoice (5 copies)
-Information
should include: Contact person, Phone/E-Mail
2. Packing List (5 copies)
-Information should include: Contact
person, Phone/E-Mail, List box numbers with contents in each box. This is very important for insurance purposes.
3. Shipper's Letter of Instruction or Shipper Transmittal
Letter
4. Letter of Credit (if issued)
5. Hazardous Declaration (MUST BE PRESENTED PRIOR TO CARGO
PICK UP)
6. Pre-Shipment Inspection Certificate (e.g. SGS) Your
customer will normally notify you of these requirements.
1.
BDG Trade Show Information Sheet (only used if cargo is
destined for a trade show)
- Trade Show
Packet ( provided by the trade show )
1. Consignee Name, address
2. Contact person
3. Phone Number/E-Mail
4. Consignee Reference Number, L/C Number, or other number.
5. Country of Origin
(USA)
6. Piece#/Total box count, ie: 1/10, 2/10, 3/10 ...
7. Box Weight
8. Handling Instructions
9. Markings should be clearly visible.
10. Labels should be attached using self adhesive backing
with additional tape or stapling used to secure the label to the box or crate. Stenciling is also a highly recommended
procedure.
All export documents should be sent to our office via E-Mail,
E-mail, Messenger or Mail. Our preferred
method of communication is via e-mail. We recommend a messenger service be used
for original documents are required, such as L/C's Certificate of Origin, or
Health Certifications.
Documents that are sent with the shipment should be
attached to the freight in an envelope marked “Export Documents” . The truck
B/L should mention, “Export Documents must move with the freight”. DO NOT GIVE THE DOCUMENTS TO THE DRIVER.
Export Documents are due at our office on
or before the day of cargo pickup at your facility.
BDG will provide a “ship to” address on the Inland Freight
B/L prepared by BDG and sent to you via E-Mail.
BDG will provide a “ship to” address when your pickup is
called in. The warehouse may vary depending on destination.
Exporters are
exposed to a variety of regulations imposed by the U. S. Government and the
importing country.
1.
Restrict foreign
access to goods or technology relating to our national defense.
2.
Enforce
sanctions on terrorist nations.
3.
Protect against
the export of scarce goods.
4.
Provide for the
collection of export trade data through the use of the Electronic Export
Information. Filed using AES ( Automated Export System). Must be filed prior to
export.
To avoid having U.S. Companies participate
in boycotts
The exporter must note on its shipping
documents that the goods have been licensed only for export to the named destination. Indicated by the
Destination Control Statement.
Prohibits U.S. companies from offering or
paying anything of value to a foreign official for the purpose of obtaining or retaining business. The act also imposes strict record-keeping and accounting standards on public
corporations and their subsidiaries.
Specific products are covered here, most
notably: The Arms Control Act, US Food and Drug Administration, and the Environmental Protection Agency.
All Risk
– This insurance insures for Loss,
Damage, Theft, and Acts of God. The loss can be in total or in part. It does
not insure if the cargo were improperly packed, proof of loss during
transportation can not be proved, infestation and rust.
General Average – Occasionally
a cargo vessel will encounter a potentially serious accident on
the sea, such as a fire or encountering severe heavy weather, which may result
in the ship having to incur additional costs to save the entire journey (such
as towing costs, emergency repairs costs). Because the vessel has had to pay
these costs in order to save the cargo and the journey, both the ship and all
cargo owners share in the payment of these costs. If you or your customers are
advised that a General Average has been declared, it will be necessary to
either have a General Average Guarantee signed by your underwriters or pay a
cash deposit, to ensure the release of the cargo.
BDG recommends that
your claims be filed as soon as it is known that there is damage. Upon arrival
the consignee should inspect cargo, if damage has occurred it should
immediately be notated on the delivery document. BDG should be notified as soon as possible.
If BDG has arranged for insurance we will notify the underwriter and a survey
of the damaged will be arranged.
Air Carriers -
$9.07/LBS
Ocean Carriers -
$500.00/Containerized Shipping Unit
("STC" or "SLAC" Important in
determining "CSU")
Domestic Truck
Carriers - .50/LBS
1) Speed: To increase the chance for claims to be settled quickly
and for the full amount follow the list of steps below as quickly as possible.
2) Visually inspect the exterior of the ocean container or
shipping carton for visible damage. Note the damage on the delivery receipt.
3) Visually inspect the interior of the container or shipping
carton for damage. Note the damage on the delivery receipt.
4) Visually inspect the product for damage. Note the damage on
the delivery receipt
5) Photograph all damage as found.
6) Do not use or alter the damaged cargo in any way. Leave the
cargo in it’s original packing as best as possible.
7) BDG provides a list of Survey agents with all shipments
when insurance has been purchased though BDG. Contact the nearest survey agent
immediately to inspect the cargo and verify the damage occurred in transit.
8) Immediately contact BDG International and present a formal
claim. The claim should mention the estimated loss.
9) Non-Delivery:
Consignee must notify the shipper and
carrier that the product did not arrive as scheduled.
Original
Insurance Certificate (if issued) must be returned to BDG to present the claim
to the underwriter.
CLAIM CHECKSHEET
Documents needed to present formal claim
File Number________________________
Claim Number_______________
q Letters of Intent (PNCs)
BDG will have this document if we have provided insurance.
¨ E-Mailes/Letters from carriers confirming receipt of PNCs
BDG will have this document if we
have provided insurance.
¨ P.O.D. (Sign-off) from involved carriers / dock receipt (English)
¨ Copy of main transport document, (OBL or Awb)
BDG will have this document if we have provided insurance.
¨ Copy of all related inland bills of lading
BDG will have this document if we have provided insurance.
¨ Copy of commercial invoice
BDG will have this document if we have provided insurance.
¨ Copy of packing list
BDG will have this document if we have provided insurance.
¨ Proof of Insurance, (Original Cert. or stamped copy of transport
document)
BDG will have this document if we have provided insurance
¨ Breakdown of amount claimed and calculations
¨ Copy of inspection report
¨ Copy of destruction report or salvage disposition (English)
¨ Photographs
¨ Survey report
¨ Any related government documents
¨ Exception reports from any involved carriers (English)
¨ Formal claim from customer
¨ Repair estimate
¨
Other:
_________________________________________
কোন মন্তব্য নেই:
একটি মন্তব্য পোস্ট করুন